Mon-Fri 08:00 - 18:00 (UTC + 04: 00)

info@globalnmd.com

+46 763264774

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Política de reembolso

All orders placed before 13.00 will be sent out via courier for next working day.
Any orders that are placed after the 11.45am deadline will be sent out the following working day under the same terms.

Delivery options

Shipping prices will be shown at checkout based on order weight/order value for all other countries.
All consignments are shipped via courier and notification is sent via a text message or email with a tracking number.
The purchaser accepts that he/she is responsible for checking all importation and local customs and medical use regulations to ensure compliance within their home country. The purchaser also agrees to pay any additional import/tax fees .

DERMAL FILLERS ARE ONLY SOLD TO TRAINED INDUSTRY PROFESSIONALS.

After registration – you must send your Medical Registration Number or Aesthetic Qualification to the below email address, in order for us to send your products out on time. Failure to do so will result in cancellation and your funds will be refunded. We will keep this information on record for future orders, so you do not have to repeat this process. 

Returns

Our policy lasts 48 hours from purchase. If 48 hours have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 
 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
 
Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, Any item that includes a needle, or flammable liquids or gases. 
 
To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 of days. 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
 Next, contact your bank. There is often some processing time before a refund is posted. 
 If you’ve done all of this and you still have not received your refund yet, please contact us at info@globalnmd.com

Sale Items/End Of Line Items (if applicable)

Only regular items may be refunded. Unfortunately, sale items and items that are listed as the end of a line cannot be refunded. 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@globalnmd.com and send your item to: NMD Medical AB, Ystadsvägen 17, 214 30 Malmö, Sweden.

Shipping

To return your product, you should mail your product to: NMD Medical AB, Ystadsvägen 17, 214 30 Malmö, Sweden.
 
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 
 
Depending on where you live, the time it may take for your exchanged product to reach you may vary. 
 
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
 
The purchaser accepts that he/she is responsible for checking all importation and local customs and medical use regulations to ensure compliance within their home country. The purchaser also agrees to pay any additional import/tax fees .